Reservation and payment procedure

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How to reserve ?

Reservation and registration procedure:

  1. Choose your activity via "Calendar" or "Reservations".
    Go to the "Calendar" page or "Activities - Reservations" to proceed to the reservation-registration of your day by clicking on "RESERVE".
    You will be redirected to the form in the "MY RESERVATIONS" tab of your "PERSONAL PAGE". after authentication.
  2. Login / Register
    If you are a member of the Mertens Riding School, log in with your login details, otherwise click on "REGISTER". in order to introduce the essential data then complete your profile via the tab "PERSONAL PAGE" by logging in with the identifiers received by e-mail.
  3. Fill in the form
    Fill in the reservation form specifying the type of ride, the characteristics of your motorcycle and optionally the meal and/or the rental of protective gear.
    If you wish to receive an invoice, you can also enter your contact information here. (any subsequent request can be made up to eight days after the activity. See our general conditions)
    Finish by selecting the desired payment method and accepting our terms and conditions.
  4. Proceed to payment
    Upon registration of the reservation, you will be redirected to our secure payment system to choose a payment method.
  5. Great, you are registered!
    As soon as we receive your payment, we will be able to confirm your registration by e-mail.

Gift certificate or "Voucher":

You have received - or we have had the pleasure of giving you - a voucher for the amount of xxx euros with the personal code : xxxxxxxxxx

- How can I take advantage of it?

When you make your next reservation online, please mention this personal code on the "MY CAGNOTTE" page beforehand. It will allow our system to deduct the amount of the balance due for any Mertens Riding School activity in the current year.

- You have already booked an activity but it is not yet paid for?

If you have already made a reservation without paying for it. It is possible to ask us to delete it in order to restart the reservation process and enjoy your voucher directly.

- Your next reservation has been paid and is therefore valid as a registration?

If your reservation has already been paid. We do not issue refunds, but this voucher remains valid for another MRS activity of your choice.

This voucher is valid only once and must be deposited within the year of its validity. It does not qualify for a refund or a credit note.

More details ?

We advise you to visit our « Useful Information » page and to read our general conditions.

See you on the track,

Stéphane Mertens